Shipping Policy

Order Processing and Shipping Time:
Ilavanam partners with major courier services like BlueDart, DTDC, ST Courier, and Indian Post to deliver parcels within India. Typically, delivery takes 3 to 5 working days from the time you place your order. Please check your dashboard, email, and SMS for details like the courier’s name, tracking number, and real-time tracking. It’s essential to note that for items delivered by courier, speed post, or registered post, their specific policies will apply.

Shipping Costs:
Shipping costs may apply, but the exact charges will depend on factors like the shipping method, the weight and dimensions of the parcel, and the destination. You can find information on shipping costs during the checkout process on the Ilavanam website.

International Shipping Process:
The provided information is specific to deliveries within India. If you require international shipping, it’s advisable to contact Ilavanam’s customer support or visit their website for detailed information regarding the process, shipping times, and associated costs.

Additional Information:

  1. Ilavanam is not responsible for missed or delayed deliveries due to factors such as curfews, government actions, natural events, holidays, incorrect addresses, or acts of war.
  2. Ilavanam may refuse service to a sender without providing an explanation.
  3. The liability of Ilavanam is limited to the retail cost of the products being shipped.
  4. While Ilavanam strives for timely delivery, any delays or early deliveries, for any reason, won’t result in damages or compensation to the user.
  5. Prices on the Ilavanam website are as mentioned, but in exceptional cases, Ilavanam reserves the right to adjust prices without prior notice and charge the buyer accordingly.
  6. Ilavanam makes every effort to deliver the exact products shown on their website and from the specified sources. If a similar product isn’t available, Ilavanam will either ask the sender to change the order or wait until it becomes available. Please understand that while they aim to deliver top-quality products from reputable sources, they can’t guarantee that the product will always meet the recipient’s expectations.
  7. By placing an order, the customer agrees to these terms and conditions, and it’s essential to read and accept these terms before placing an order.
  8. The website owner does not make any explicit or implied warranties, representations, statements, or guarantees about the website.